Girls Tutus is a family-owned business based in Tampa, Florida.
If you have questions not covered in this About Us page please email us at: info@onlineproductpurchases.com
Do you ship baby tutus internationally
Yes, Girls Tutus ships tutus anywhere in the world.
What material are your tutus made from?
Our hand made tutus are made from a variety of fabrics.
Where are you located?
GirlsTutus.com is owned and operated by Chris Mueller and his Karrie Mueller. GirlsTutus.com is based in Tampa, Florida.
How do I place an order?
Using this website! Simply click on the tutu of your choice and add it to your shopping cart. Once your shopping is done click on “checkout” and follow the instructions. Sign up for our newsletter to enjoy member privileges and receive the latest updates on discounts and sales.
How long will it take to receive my kids tutu?
Due to all of our girls tutus being custom made, we usually ship within 2-3 weeks by US Priority Mail.
Delivery times might be longer if goods are not readily available. We will email you timing if it will be longer than the 2-3 weeks.
How much is shipping?
We use the most economical method possible (typically USPS) to pack and ship our tutus!
Where do your girls tutus ship from?
Our tutus ship from a variety of states but mainly Florida.
What is your return policy?
Because most of our products are
custom made, no refund will be given for any item after it has been
shipped unless it is defective upon arrival. No warranties or refunds
are given for wear and tear of an item that has been used.
What is your privacy policy?
Pretty Baby Girls Tutus will not sell your information to anyone. The information you provide is used solely to process orders. Your shipping address may be shared with a supplier if the baby tutu will be shipped directly from that supplier. Your billing information is never shared.
How can I find out about new products and offers?
Subscribe to our newsletter and you will get all the latest product updates via email.
How can I pay for my Purchases?
Pretty Baby Girls Tutus gives you the option of paying through Paypal, Visa, MasterCard, Discover or American Express.
Why don't you take
checks, cashiers checks, or money orders?
We've taken these forms of payment in the past, but had problems with
them. First, the inventory on our site is accurate. When a
potential customer says they are sending a check, that means we have to set the
item to the side so another customer doesn't buy it. We then have to log
into the website and modify the inventory so our website inventory remains
accurate. After that happens we have to wait for payment to arrive.
Once it arrives, we then have to go to the bank and cash it. Keep in mind
that we normally don't visit our bank so this adds labor to the process.
After cashing it, we then have to wait for the check to clear which can take a
week. We would do this by calling the bank or logging in online which
creates extra work. Once it's cashed, we then mail the
product. To cap it off, about 1 of every 5 customers that paid by check,
didn't ever actually send in payment and would not respond to emails. We
then had to undo all the extra work we had done. We know this is more information
than you probably wanted to hear, but we get requests about once a month.